SQL Server 2014 Installation

I’m installing SQL Server 2014 on a new laptop and it has not been an easy experience.

First of all, the Books Online is not included and when I tried to “Install Content from Online” I had the issue below (I include the solution).

Secondly, there is no BIDS! BIDS needs to be downloaded from this link, and installed into Visual Studio 2013. But my Visual Studio is 2015 (Preview), so I had to install VS 2013 first.

After installing VS 2013 and downloading SSDT BI (new name for BIDS), when I installed SSDT BI it said that the architecture was incorrect: my SQL Server 2014 was 64-bit, and the SSDT BI download page said that it could do 32 or 64 bit. Bit in fact, the SSDT BI installation file was only for 32 bit (SSDTBI_x86_ENU.exe). There is no SSDT installation for 64 bit, because Visual Studio is only available in 32 bit.

The trick is, as “g2server” pointed out here: when installing SSDT BI, on the Installation Type we need to choose “new instance”, not “existing instance” (even though you already installed both SQL Server 2014 and VS 2013).

All sorted now. Hopefully with this article those of you who want to install SQL Server 2014 documentation and SSDT BI don’t have to spend time as much as me.

Symptom: open SQL Server 2014 documentation, Microsoft Help Viewer 1.1 opened up, Install Content from Online, chose the content (SQL Server 2014 Books Online, click Update button. Help Library Manager said “Updating Local Library, Analyzing package delta” for 2 mins then displayed this error message: An exception has occured. See event log for details.

The Event log:

An error occurred while updating local content: Microsoft.Help.CacheLib.CacheLibBitsException: Retrieving the COM class factory for component with CLSID {4991D34B-80A1-4291-83B6-3328366B9097} failed due to the following error: 80080005 Server execution failed (Exception from HRESULT: 0x80080005 (CO_E_SERVER_EXEC_FAILURE)). —> System.Runtime.InteropServices.COMException: Retrieving the COM class factory for component with CLSID {4991D34B-80A1-4291-83B6-3328366B9097} failed due to the following error: 80080005 Server execution failed (Exception from HRESULT: 0x80080005 (CO_E_SERVER_EXEC_FAILURE)). at Microsoft.Help.CacheLib.Downloader.CreateManager() — End of inner exception stack trace — at Microsoft.Help.CacheLib.Downloader.CreateManager() at Microsoft.Help.CacheLib.Downloader.Jobs() at Microsoft.Help.CacheLib.Downloader.CancelAllPendingJobs() at Microsoft.Help.CacheLib.DocumentationCache.DownloadWebContent(IEnumerable`1 webDownloads, Int32 totalDownloads, Int32 completedDownloads, String workingDirectory, StatusCallback`1 statusCallback) at Microsoft.Help.CacheLib.DocumentationCache.Download(ChangeDescription change, StatusCallback`1 statusCallback) at Microsoft.Help.CacheLib.DocumentationCache.Update(VendorName vendorName, Boolean checkForOnlineUpdates, StatusCallback`1 statusCallback, CertificateCheckCallback certCheckCallback) at Microsoft.Help.CacheLib.CacheManager.<>c__DisplayClass24.<UpdateAsync>b__23() at Microsoft.Help.CacheLib.AsyncOperationRunner.Run(Object state)

Source: https://support.microsoft.com/kb/870655?wa=wsignin1.0

In Register, HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems:

%SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,20480,768 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=sxssrv,4 ProfileControl=Off MaxRequestThreads=16

Added 512 like this: Windows SharedSection=1024,20480,768,512

Still the same error.

Solution: download 2012 and 2014 documentation mhsa files from

SQL Server 2014: http://www.microsoft.com/en-gb/download/confirmation.aspx?id=42557

Product Documentation for Microsoft SQL Server 2014 for firewall and proxy restricted environments

SQL Server 2012: https://www.microsoft.com/en-us/download/confirmation.aspx?id=347

Product Documentation for Microsoft SQL Server 2012 for firewall and proxy restricted environments